2022

About Me
Adding New Technology To My Home

I have always loved technology, which is probably part of the reason I decided to get a home automation system. I wanted to be able to make sure that my doors were locked and my garage was closed when I was away from home, and the automation system made it possible to do that. Using my automation system, I was also able to monitor my home security a little more effectively, which was really amazing. I wanted to make this blog all about adding new technology to your home so that you can see what a big difference it can make.

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9 Key Metrics For Measuring The Effectiveness Of IT Support

14 December 2022
 Categories: Technology, Blog

How well is your IT support team performing? Track these key metrics month over month to determine the effectiveness of your IT support team.   1. First-Time Resolution Rate This metric measures the percentage of IT support tickets resolved on the first attempt. A high first-time resolution rate indicates that IT support can effectively diagnose and solve problems on the first try, which can save time and improve customer satisfaction. 2. Mean Time to Resolution Read More …

How Hybrid Cloud Solutions Provide Resiliency

21 September 2022
 Categories: Technology, Blog

Resiliency is an increasingly important quality in a computing world where hacks, failures, and disasters appear every day. Hybrid cloud solutions are among the most common ways that companies make their systems more resilient. You might be curious about how this works. Continue reading to look at four ways you can use the hybrid cloud to improve an organization's approach.  Storage Redundancy Every cloud-based system is inherently redundant. This is by virtue of the cloud computing model. Read More …

How Companies Can Benefit From Name Matching Software

18 July 2022
 Categories: Technology, Blog

If you have a company with a lot of customers, it's a good idea to invest in name-matching software. Then you'll be able to do the following things whenever you want, which helps streamline matching activities.  Easy to Customize Matches Whenever you go through customer data to find particular things, you'll need to customize your search terms. You have these capabilities with name-matching software. Whether you're looking to match by name or street address, you can carry out matching in a streamlined manner. Read More …

3 Smart Home Devices That Make Life Easier

5 April 2022
 Categories: Technology, Blog

Smart home devices are the future. These devices help automate certain tasks, making your life a bit easier and more convenient. In fact, they're only getting better with time. While some of these devices are superfluous, there are a few that are truly life-changing. Discover three of the best smart home devices on the market right now. Smart Thermostats Smart thermostats are one of the most popular smart home devices on the market –– and it's easy to see why. Read More …

Cell Phone Battery Issues and Replacements

8 February 2022
 Categories: Technology, Blog

A cell phone owner may use their phone for a couple of years and then upgrade it through a service plan. Although this process may seem straightforward and logical, there may be instances in which preserving an older phone is a smarter option. If the battery that is used to power up your phone seems to be losing power rapidly, consider the following tips to assess the health of the battery and replace it. Read More …